The Kremer Pigments Inc. Name
The Kremer Pigments Inc. Name Brand and the Kremer Pigments Inc. Logo are trademarks of Kremer Pigments Inc. and may not be used without permission.

Privacy Policy
Kremer Pigments Inc. collects personal information from customers for the sole purpose of: fulfilling mail orders, sending requested product information and keeping interested parties apprised of product and pricing updates. Kremer Pigments Inc. does not share this information with any other parties.

Online Catalogue
The online catalogue is provided for the benefit of Kremer Pigments Inc.'s customers. The published text and html scripting may not be reproduced, reused, or republished, without the permission of Kremer Pigments Inc.. All items listed are subject to availability and all prices listed may change at any time without notice. Price changes are usually minor; however, if there is a considerable difference between the listed price and the actual price, Kremer Pigments Inc. will contact the customer before an order is finalized.

Ordering Information
The following information is also provided while ordering. When shopping online, customers who provide all of the required ordering information can choose from the following options:
1.To submit the order form directly through the Web, to be sent as e-mail to Kremer Pigments Inc..
2. To print out the completed order form and either fax, mail, or phone in the information directly to Kremer Pigments Inc..

Please refer to the ordering page in the online catalogue for further information.
All orders may be placed verbally, by phone or they may be mailed, faxed or e-mailed to Kremer Pigments Inc.. Unless Purchase Order Numbers have been pre-approved, payment is expected to be accompanied by all orders.

All prices
are listed in US dollars without shipping charges and sales tax. Sales Tax is not applicable to shipments going outside of New York City. Sales Tax will be charged on orders that are shipped from the same state as the shipping address of the order. New York City Sales Tax is 8.875%. For International customers, local customs duties will be charged by your local authorities.
Prices and availability of products are subject to change without prior notice. Due to differing updating schedules, prices published on the Kremer Pigments Inc. Web-Site (http://www.kremerpigments.com) may differ from prices listed in the printed catalogue. Kremer Pigments Inc. will always apply current pricing and will not be responsible for pricing discrepancies between printed and on-line publications.

Acceptable methods of payment
for mail order are the following:
Credit Card (Visa, Master Card, American Express and Discover), direct debit (in $US, drawn on a US account).

Special orders
may be placed for quantities of Kremer Pigments Inc. products not regularly stocked or items available through the Kremer Pigments Inc. vendor network. Depending on item special ordered, a 50%-100% deposit may be required. Due to the fact that most Kremer Pigments Inc. Products are imported from Europe, Kremer Pigments Inc. can only approximate an arrival date on ordered items. Kremer Pigments Inc. can not guarantee or be held accountable for arrival dates on Special Order Items.

Returns
may be made within 30 days of the invoice date on unopened and unused items, for store credit. (No Refunds) No returns are accepted on Books or Gold & Composition Leaf. Please send all returns prepaid freight. All returns shipped freight collect, will be refused. Kremer Pigments Inc. will not accept returns on Kremer Pigments Inc. products, which were purchased through other retailers or distributors.

Overpayment
We will contact you for credit or refund arrangements.

HAZARDOUS MATERIALS
An additional charge of $25.00 will apply to all shipments containing lead compounds. Please note that designated “HazMat” products can only be shipped within the Continental U.S.

Shipping - Announcing New Lower Shipping Rates!

We have adjusted our shipping rates to make it even more convenient to shop at Kremer Pigments.

New flat-rate shipping provides you with an incentive to order more without having to pay higher shipping costs.
The new rates apply to all UPS ground shipments within the contiguous United States.

* All orders under 10 kilograms (23lbs): $10 shipping - regardless of how much you order.

Orders weighing over 10 kg will be charged a reduced cost based on weight. We will contact you regarding the exact shipping cost.

Lower rates for our customers in NY, NJ, PA and CT!
If your actual shipping cost is more than our flat-rate, your fee will be reduced.

* excludes Puerto Rico, Hawaii and Alaska. Additional restrictions apply; including fees for expedited service.

Orders placed before 4 pm EST can be shipped out UPS same day, unless items in order are not in stock. Items not in stock will be placed on backorder and sent upon arrival at no additional charge in approximately 10-14 business days if backorder is over $20.00.

If you need the status of your order, shipping cost, tracking number, or any other details of your order please call us or email us so we can help you with any questions regarding your order as soon as possible.